Sunroom Psychiatry PLLC Privacy Policy

Last updated: November 6, 2025

At Sunroom Psychiatry PLLC (“Sunroom,” “we,” “us,” or “our”), we care deeply about privacy, trust, and transparency. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, participate in our wellness or clinical services, or otherwise communicate with us.

By accessing or using any of our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope of This Policy

Sunroom Psychiatry PLLC operates both clinical mental health services (psychiatry and ketamine-assisted care) and non-clinical wellness and movement experiences (yoga, breathwork, meditation, workshops, and retreats).

Clinical services are subject to the Health Insurance Portability and Accountability Act (HIPAA) and are governed by our Notice of Privacy Practices, available upon request and on-site. This Privacy Policy applies to all non-clinical services, website interactions, event registrations, and general communications with Sunroom.

2. Information We Collect

We collect personal information to operate effectively, provide a seamless experience, and ensure safety in all settings.

Information you provide directly:

• Basic contact details (name, phone number, email, address)

• Account and booking details

• Payment information and billing address

• Wellness or readiness forms (if you voluntarily provide health-related context for classes, retreats, or ketamine readiness)

• Communications or messages sent to us

Information collected automatically:
Through cookies, analytics, and similar technologies, we collect device information, IP address, browser type, and usage data to understand and improve site performance.

Information from third-party platforms:
We use trusted third-party partners to deliver and manage your experience:

• Mariana Tek for class and membership bookings

• Acuity Scheduling for breathwork and ketamine sessions

• Osmind for psychiatry and medical records management

• Stripe or other payment processors for secure transactions

Each third-party platform maintains its own privacy practices, which we encourage you to review.

3. How We Use Your Information

We may use your personal information to:

• Provide and personalize your services or bookings

• Communicate with you about classes, appointments, or updates

• Process payments and manage memberships

• Ensure safety and security in our sessions and events

• Improve our offerings, website, and customer experience

• Send occasional updates, newsletters, or promotions (you can opt out at any time)

• Comply with legal or regulatory requirements

If you share sensitive or health-related information in non-clinical contexts (for example, through readiness or wellness forms), it is used only to help our team deliver safe and appropriate experiences and is not shared or sold.

4. Photography and Media

By entering The Sunroom premises or attending an event, you may be photographed or recorded. Images and footage are occasionally used in our marketing, website, and social media to reflect the spirit and environment of The Sunroom. If you prefer not to appear in any media, please inform our staff before class or event participation. We will always honor your request.

5. Cookies and Analytics

We use cookies and analytics tools to understand how visitors engage with our website and to improve functionality. You may adjust your browser settings to limit or block cookies; however, doing so may affect some features.

6. How We Share Information

We do not sell your personal information. We may share data only as necessary to deliver services or comply with law, including with:

• Service providers and vendors (booking, payment, and communication tools)

• Business partners assisting in marketing or analytics

• Professional advisors or regulatory authorities if legally required

All third parties are obligated to handle your data securely and only for the purposes we authorize.

7. Security and Retention

We implement administrative, technical, and physical safeguards to protect your information. While no system can be guaranteed 100% secure, we take every reasonable step to maintain integrity and confidentiality. We retain information only as long as necessary to fulfill the purposes described in this Policy or as required by law.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Request a copy of your data

• Opt out of marketing communications

• Restrict or withdraw consent to certain uses

To exercise these rights, please contact us at hellosunroom@sunroomchicago.com.

9. Children’s Privacy

Our services and website are not directed toward children under 18. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such information, contact us so we can remove it.

10. International Users

If you are accessing our site from outside the United States, please note that your information may be transferred and processed in the U.S. where data protection laws may differ from those of your country.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Sunroom Psychiatry PLLC
3429 W Fullerton Ave, Chicago, IL 60647
📧 hellosunroom@sunroomchicago.com